Our Privacy Policy

ConsultClinicApp operates the www.consultclinicapp.com website. This page informs you of our policies regarding the types of information we may collect, how we use it, and how it is protected when you download our mobile app and use our services. We use your data to provide and improve our service. By using the app, you agree to the collection and use of information according to this policy.

Data collection:

We collect several different types of information to provide and improve your experience. The collected data is divided into:
1- Personal data:
When you download, register, or use this application, you may be asked for certain personal information to contact or communicate with you, which may identify you personally. This information may include:
• First and last name.
• Email address.
• Phone number.
• Specify the gender (male or female).
• Information related to your medical history.
2- Usage data:
We may also collect information about how you access and use the App. Usage data includes information about your mobile device and Internet connection, such as your operating system, mobile network information, device phone number, browser type, and version, the pages you visit, the time and date of your visit, and the time spent on those pages.
3- Tracking technologies:
We rely on cookies and tracking technologies to track activity on our app and store certain information. You can set your browsing to refuse all or some cookies. However, if you do not accept cookies, some app’s features may be inaccessible or function improperly.

Data use:

ConsultClinicApp uses the collected data for various purposes:
• Providing you with the Application, its contents, and any other information or services you require.
•  Sending notifications regarding your account.
•  Notifying you about application updates and service changes.
Also, the collected data helps us improve our app and provide a better, more engaging experience by:
•  Understanding the behavior of our customers and application users.
•  Storing information about your interests, allowing us to display our application according to your goals.
•  Speeding up your search results.
•  Detecting, resolving, and preventing technical problems.

Data transfer:

ConsultClinicApp takes all reasonable steps necessary to ensure that your data is handled securely and in accordance with this privacy policy and your personal data will not be transferred unless adequate controls are in place, including the security of data and other personal information.

Disclosure of information:

We may share protected health information or other personal data that we collect or provide:
• To comply with any court order or legal process.
• To protect and defend the rights or property of ConsultClinicApp.
• To prevent any potential violations.
• To protect the personal safety of all users.
• To protect against legal accountability.

More About our Privacy Policy

Data security:

The security of your data is important, so we implement technical, physical, administrative, and organizational measures designed to secure your protected health information and other personal information from loss, unauthorized access, alteration, or disclosure. All information you provide is stored behind firewalls that comply with applicable government regulations.
Also, the safety and security of your information depends on you. When we provide you with a password to access certain parts of our app, you are responsible for maintaining the confidentiality of this password. Do not share your password with anyone.
Remember that no method of date transmission over the Internet, or method of electronic storage, is 100% secure. While we use reasonable means to protect your data, we cannot guarantee its absolute security.

Payment details:

All credit card details and personal identification information will not be stored, sold, or shared with any third party. If you make a payment, the details you are asked to submit will be provided directly to our payment provider via a secure connection.

Children's privacy:

The app is not intended for users under the age of 18, and we do not knowingly collect information from anyone under 18 without verifying parental consent. If we discover that we have received information from someone under 18 without verifying parental consent, we take steps to delete that information immediately.

Changes to our privacy policy:

Our Privacy Policy is updated from time to time. If there are changes to how we handle our users' protected health information, we will post the new privacy policy on this page with a notice that it has been updated and notify you via an in-app alert during your first use after the change. We will also notify you via email before the change becomes effective.
Review this privacy policy periodically for any changes, as these changes are effective when posted on this page.

Updating your information:

You can review and edit your protected health information or personal data by logging into the app and visiting your account profile page. 

Protection:

Your account information is password-protected for your privacy and security. Your password is coded using the latest encoding methods.

Contact us:

If you have any questions about this Privacy Policy, please get in touch with us: By email: info@consultclinicapp.com